Verzendbeleid
Shipping Policy – Lumoraa
Welcome to Lumoraa!
We are committed to providing you with a seamless shopping experience—from selecting your favorite products to receiving them with ease. Below are the details of our shipping policy to ensure complete transparency and customer satisfaction.
1. Shipping Details
Domestic Shipping (Within the Netherlands)
- We offer fast and reliable shipping for all local orders within the Netherlands.
- Free shipping is available for orders over €50.
Estimated Delivery Time
- Orders are typically delivered within 1 to 3 business days, depending on your location and shipping conditions.
Order Processing
- Orders are processed and shipped within 24 hours of payment confirmation (excluding public holidays).
- You will receive a confirmation email once your order has been dispatched.
2. Shipment Tracking
- Once your order has been shipped, you will receive an email with a tracking number.
- You can track your shipment every step of the way for real-time updates.
3. Important Notes
Unexpected Delays
- While we always strive for fast and reliable delivery, minor delays may occur due to:
- Weather conditions
- Peak shopping periods
- Unforeseen shipping disruptions
- If your order does not arrive within 5 business days, please contact us, and we will assist you immediately.
Quality & Satisfaction
- If you experience any issues with your order—such as:
- A damaged product
- A shipping error
- Please contact us immediately upon receipt, and we will work quickly to resolve the matter.
4. Why Choose Lumoraa?
✅ Fast & Reliable Shipping: We ensure that your purchases arrive on time and in perfect condition.
✅ Dedicated Customer Support: Our team is available to assist you with any shipping or delivery concerns.
Thank you for choosing Lumoraa! If you have any additional questions or need further assistance, please feel free to contact us at info@lumoraa.nl.